Shipping & Returns

What can I return?
Items likely to be returned are those for which mention is made, and sold on Makitishop in their original packaging, within 10 days of the date of delivery for a full refund.
When will I receive my refund?
The refund will be finalized within 2 working days after receipt of the returned item.
Can Makitishop make replacements?
We can only replace an item with the same item, and the same version that you ordered and it is your responsibility to return the damaged item to us within 10 days. If you want to exchange for a different item, you must return the item and place a new order.
A question about a delivery or an exchange?
Our customer service is at your disposal and will come back to you as soon as possible: